San Francisco Municipal Transportation Agency
Mid-Market Street Loading Evaluation
SFMTA Board of Directors December 2, 2025
Overview
• Background • Evaluation Approach
• Early Monitoring Results • Evaluation Timeline
Background
2019 Better Market Street Approval
- The City completed an Environmental Impact Report (EIR) on Better Market Street in Fall 2019
- On October 16, 2019, the SFMTA Board approved the Better Market Street project, including broad
restrictions on private vehicles on Market Street • Commercial vehicles are allowed on all
segments of Market Street • SFMTA considers commercial vehicles to be
vehicles with commercial plates for the purposes of enforcement
Commercial Providers
On August 26, 2025, Waymo, and a limited number of commercial plated vehicles that
operate on the Uber and Lyft platforms, began providing limited commercial passenger service
on Market Street and using seven loading bays in Mid-Market area.
Evaluation Approach and Early Monitoring Results
Evaluation Metrics
Muni Travel Time
• Do transit travel times on Market Street increase by more than 5%?
Transportation Safety and Mobility
• Does travel time variability on Market Street increase by more than 10%?
• Are vehicles stopping improperly in travel lanes?
• Injury collisions and incidents reported to 311
Metrics:
• Individual route travel times
• Trips by transit, bikes, scooters, paratransit, and taxis
• Transit service disruptions
• Citations
• Observations of loading bay and travel lane activities
• Incidents where autonomous vehicle operators needed to resolve a call from the City
Evaluation Phasing
Phase 1
Phase 3
Phase 2
Evaluation Full Evaluation and Early Monitoring Kick-Off Recommendations
Phase 1: Evaluation Kick-Off
3. Initiate
1. Initial data ongoing
collection enforcement
2. Ambassador program
Phase 2: Early Monitoring
Lyft Black and Waymo Uber Black Operations
Operations
- 9:00 AM to 4:00 PM & • 7:00 PM to 6:00 AM 7:00 PM to 6:00 AM
• 7 days per week • 7 days per week • Limited number of
vehicles
Phase 2: Early Monitoring Results
| Early results indicate that limited service by the providers has not substantially affected transit speeds, travel time variability, or trips by mode. | Comparing July 2025 to October 2025:
- Transit travel time were virtually the same
- Travel time variability did not exceed the 10% threshold
- No substantial change in trips by transit or paratransit
- Trips by bikes & scooter and taxi pick-ups increased by more than 10% | | --- | --- |
Phase 2: Early Monitoring Results
Transit Travel Time*
8^{\mathrm{t h}}
Phase 2: Early Monitoring Results
- No injury collisions
involving a service
provider in September
2025; data not yet
available for October
- Staff are still analyzing
data on Parking Control
Officer (PCO issued
citations and 311 reports
Phase 3: Full Evaluation and Recommendations
1. All day operation by service providers on Market Street.
2. Continue to monitor and evaluate the effects of commercial passenger service provider
operations. 3. Share the results of the evaluation and make
policy recommendations to the Board of Directors.
Phase 3: Full Evaluation – Data Collection
Transit travel times, travel time variability, headways, and service disruptions
Trips by transit, bikes, scooters, paratransit, and taxis Injury collisions, incidents reported to 311, and citations Observations of loading bay and travel lane activities Incidents where autonomous vehicle operators needed to resolve a call from the City Feedback from the public, transit operator, and businesses
Evaluation Timeline